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Thu., Oct. 8
Serving the communities of Massena and Potsdam, New York

Crossroad’s Inn owners say they are cleaning up once famous restaurant site


MOIRA - Crossroads Inn owners and managers have honed in on the problematic residents that the Moira Town Board had been recieving complaints about in recent months.

Town officials say Moira residents and businesses no longer have to worry about Department of Social Services (DSS) clients or regular renters of the Crossroads Inn, located on U.S. Route 11, trespassing on their property.

Crossroads Inn owners Mohammed Afzal and Sana Ullah and managers Ken Otley and Mark Dietz recently apologized to the town board for calls to town officials regarding complaints about the tenants.

“The ones causing the problems have since been evicted,” Mr. Otley said. “We’re trying to weed them out as much as possible, but you can’t tell if they’re going to be a bad tenant until they live there.”

“Business owners were being bothered in their stores with them hanging out there and residents would find them on their property, in their barn, petting a dog in a garage, knocking on doors asking for favors, etc.,” Town Supervisor Cindy Gale said.

Cameras that were installed a year ago have cut down on problems with tenants, according to Mr. Otley. He said he plans on creating more in-depth rental applications, in an effort to prevent accepting potentially unruly tenants.

A line of communication is now open with management to address further complaints.

Mr. Otley noted that seven new “off the road rooms” are under construction and a new inn-wide fire alarm system is being installed.

“Once construction is complete and we update the system, we plan on having an open house,” Mr. Otley said.

Board members said they may make an appearance at the open house.

Mr. Otley said business has been slow, making funding the now-four-year-old construction project an issue.

“We’re lucky if we get one to two off-the-road customers a week,” he said, adding that most of the rent money goes back into the construction fund. Right now there are five rooms that may be rented for a few nights.

Mr. Otley said that about 20 rooms between the regular and efficiency rooms are occupied by renters and DSS clients.

“The code officer [Rolland Thomas] has met many times with them to make sure they are meeting all the stipulations of construction and that they meet code rules,” Ms. Gale said, adding Mr. Thomas looks for things including updated electrical systems and smoke alarms, functional plumbing, and revamping rooms that have been closed off for years.

“The health department will be inspecting them as well to make sure they have room for at least 10 people to stay the night at any given time,” Thomas said.

The motel will total 39 rooms with an apartment located in the middle when the work is finished. The apartment is not expected to be ready for another few years. This will total in three seprate units located on the property.

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