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MED bill has Massena resident looking for answers

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To The Editor:

Attention: Massena Electric Department Customers:

Hello fellow MED customers. I am writing this letter because of my electric bill skyrocketing this month. I have asked many of my friends about their bills and it seems as though every single one has inclined by $100 or more. My bill, personally, tripled in cost.

I took it upon myself to make a phone call to MED and spoke with a representative that answered the phone and told her of my concern with the bill. She stated that her bill went up more than mine and that everyone’s went up because of the “cold.”

I explained to her that we had done nothing different than in the past and that I felt there was a mistake on MED’s part. She basically brushed me off and said again that it was from the weather being so “cold.”

At that point I knew I was not going to get anywhere.

I then posted a little message on Facebook asking if other MED customers also saw an increase in their bills and the response was incredible. Some of the folks stated their bill went from $98 to over $400. Another response I received was from a customer who stated that she had three extra people in her home the month before and an extra heater going and her bill was $100 less than this month.

I then asked what we were going to do about it. There is no way that every person used more energy this past month. After getting feedback I stated that I would call MED and let them know that we are going to try to form a public meeting for all MED customers that were concerned with the drastic hike in our electric bills.

So I called MED this morning and spoke with a representative and told her of the concern and that there were many people that wanted answers. I explained that the answer “the cold” was not acceptable, and this lady told me that MED has a monthly meeting that is open to the public. We have missed this month’s meeting so we may not get any answers this month.

However, the next meeting is at 3 p.m. Feb. 20 in the MED building board room. I would love to get a large flow of people in that board room on that day to get some answers that we deserve.

I am also keeping track, as of today, what my meter reads. So far, since my last reading of Jan. 8th, I have used 612 KWH. For 15 days that seems reasonable and the weather has been a whole lot colder this month than last month. I would suggest that every person that plans to attend this meeting do the same thing and keep a daily log of their usage.

I’m just a customer that wants to know the reason for the sudden hike. I have many relatives on National Grid and their bills are $200 less than mine. I think we have a problem here. Who’s with me

If you would like to contact me, you may call me at home: 315-769-7099

Janet Arquitt

Massena

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