Northern New York Newspapers
NNY Business
NNY Living
Fri., Aug. 28
Serving the communities of Massena and Potsdam, New York
Related Stories

Clarkson remains online despite Time Warner Cable outage


POTSDASM - Time Warner Cable experienced a national-scale network outage impacting millions of residential and business customers across the nation Wednesday morning. In the north country, there are many institutions that rely on Time Warner Cable to provide access to the Internet, including Clarkson University. However, in spite of this outage, Clarkson remained online and well connected.

“Here at Clarkson we are a globally connected campus,” Chief Information Officer Joshua Fiske said. “We have a wide variety of programs that are offered by distance, including our world-renowned online MBA and master of science in engineering management programs. We also have many researchers who collaborate with colleagues at other institutions of higher education around the globe. So it is very important to us as an institution to stay well-connected to the Internet. Today’s TWC outage left many folks disconnected from the Internet, but Clarkson was able to remain online with folks around the world not noticing any interruption in service.”

Clarkson partners with several upstream Internet providers, including SLIC Network Solutions and Time Warner Cable. Because this diversity of partnerships provides redundant Internet connections, Clarkson was able to remain online and well-connected in spite of the TWC outage.

“This TWC outage could have knocked us offline, disconnecting thousands of students and interrupting educational work for hundreds of faculty members. But because of our close partnerships with SLIC and the Development Authority of the North Country, we were able to avoid this impact,” Fiske said.

As Clarkson completes construction of a new Green Datacenter in its historic Old Main building, it will also begin to offer commercial colocation services to other interested parties in the north country. This new data center infrastructure - what the University is calling colo@Old Main - includes highly redundant power and cooling, combined with access to redundant Internet service providers.

This will provide, for the first time in the north country, convenient access to world-class datacenter facilities which could benefit local banks, hospitals, universities and small businesses, who are operating their own small datacenter facilities, without access to this level of stability. For more information about colo@Old Main, visit

Commenting rules:
  1. Stick to the topic of the article/letter/editorial.
  2. When responding to issues raised by other commenters, do not engage in personal attacks or name-calling.
  3. Comments that include profanity/obscenities or are libelous in nature will be removed without warning.
Violators' commenting privileges may be revoked indefinitely. By commenting you agree to our full Terms of Use.
Syracuse Football Tickets Giveaway
Connect with Us
DCO on FacebookWDT on Twitter